Review Request Engine for Automotive Sellers
Turn happy buyers into a wall of 5-star reviews, automatically.
Most automotive sellers earn great reviews and never ask for them. We build an AI-timed engine that sends the right review request by SMS and email at the moment a customer is happiest, so your reputation compounds without anyone lifting a finger.
Who it's for: Parts sellers, repair shops, dealers, and automotive brands who deliver great service but under-collect reviews.
Problems we solve
If any of these sound like your day, there's software that fixes it.
You have hundreds of happy customers but a thin, stale review profile.
Manual 'please leave a review' emails get ignored or forgotten.
Bad timing: requests go out before parts even arrive or get installed.
Negative experiences hit public reviews before you can intervene.
Reviews are scattered across Google, Facebook, and marketplaces with no system.
What we build
Concrete deliverables, shaped to how your business actually runs.
Automated SMS and email review flows triggered by delivery, install, or purchase events.
AI-tuned send timing so requests land when satisfaction peaks, not before.
Smart routing that catches unhappy customers privately before they post.
Direct deep links to your Google, Facebook, and marketplace review pages.
Fitment- and order-aware messaging so requests feel personal, not spammy.
A simple dashboard tracking request volume, response rate, and star trends.
We run review and reputation systems for AutoBuffy across its own marketplace presence.
Our flows are built on real automotive purchase and fulfillment triggers, not generic templates.
TCG is AI-native: the timing logic and copy are optimized by AI, then verified by humans.
Questions we get asked
Straight answers. If yours isn't here, ask us below.
How fast can the review engine go live?
Most setups launch within one to two weeks once we connect to your order or fulfillment data and confirm your review destinations.
Do you send both SMS and email?
Yes. We use both channels and let the AI-tuned timing decide the best moment and sequence for each customer to maximize responses.
Will this help me avoid public negative reviews?
We add a private feedback path so unhappy customers reach you directly first, giving you a chance to resolve the issue before it goes public.
Which platforms can you drive reviews to?
Google Business Profile, Facebook, and most major automotive marketplaces. We route each request to wherever a fresh review helps you most.
Is this compliant with SMS marketing rules?
Yes. We build in consent handling and opt-out so your review requests stay compliant with texting regulations while still performing.
Tell us the problem
Describe what's slowing you down. We'll tell you — free — whether software can fix it, roughly what it takes, and what it saves you.
Tell us where your happy customers go quiet, and we'll build the engine that turns them into 5-star proof.
Tell us the problem, we'll figure out the technology. No 40-page spec, no discovery retainer — just a fast, honest conversation about what to build.
Tell us the problem